Commonly asked questions will be posted onto this page.
I have my own Chromebook - which account do I use? Home or School?
If your child, whilst at home, has access to a Chromebook, they need to login to it using their School Google account.
Can't Preview the File ...
When it says:
Can't preview the file
- Click on the three vertical dots in the top right hand corner
- Click on open in a new window; it should then open in a new window or new tab and you should be able to view it.
Device Policy Alert ... Your org requires you ....
If you get a popup window that says...
Device Policy Alert
Your org request you to set a passcode on this device to access this account. Please set a passcode and try again.
Passcode means a lock screen on the device that the user is using.
So, in the tablet settings the user needs to turn on a pin or a pattern to unlock the tablet with then the message will not appear. This is to ensure secure access to the device that is being used to access a school account.